FAQ
Synergetic Communication, Inc is dedicated to serving your collection needs to the fullest extent possible. We possess an unparalleled proprietary collection platform that allows us to achieve a higher rate of recovery than the industry average. This positively affects your bottom line.
We believe that our processes are superior to that of other service providers. We ask that you reevaluate the performance and quality of your current provider. If you do not believe our recovery rate and customer service is an improvement, you are under no obligation to continue with us. Selecting Synergetic Communication, Inc is selecting a partner, not just a provider.
As a nationwide provider, we have more resources to expedite recovery. In fact, as a nationwide provider, Synergetic Communication, Inc has the ability to pursue consumers that have left your home state.
Yes. Skip tracing refers to the process of locating individuals whom have relocated or are being evasive. Synergetic Communication, Inc employs the best information services and technology available to locate consumers and negotiate resolutions.
Consumers can be reported to the national bureaus within 30 days of placement if the balance has not been paid in full. Reported balances remain on an individual’s credit report for 7 years from the last date the debt went delinquent.
Yes. Consumers are instructed to make payments to Synergetic Communication, Inc. We accept payments in the form of all major credit cards, checks, money orders, and wire transfers. We process payments via mail, phone, and online. At times, payments will be made directly to your business. When this occurs, simply contact Synergetic Communication, Inc in order to record the necessary adjustments.
Customer service is a core value at Synergetic Communication, Inc. A service representative is assigned to your business. The representative monitors the progress of your placements and is available for any assistance needed. Monthly, your business will receive reports providing updates and new information pertaining to your receivables. The reports cover activity, account status, payment, commitments, and new account placements.
We can provide legal action when necessary. At times, legal action may be the only viable means of recovery. In these circumstances, we utilize our nationwide network of attorneys to pursue litigation and recover the debt. Litigation will not proceed without prior client authorization.
No contracts are not a requirement. We are confident in our services and do not believe that a contractual obligation is necessary to retain Clients. In fact, we believe your experience with Synergetic Communication, Inc will be so beneficial, you will refer us to others as well.
Our programs are completely customizable to your business. We can take different approaches for different circumstances. Please speak with a representative for additional information regarding customized programs.
Our Healthcare division is fully HIPAA compliant. We are highly governed regarding regulations and privacy laws and abide by all necessary rules of conduct. In addition, we are compliant with Reg F and fully compliant with the Fair Debt Collections Practices Act, among other Regulations.
We work on a contingency basis. There are no startup fees. Our fees are based upon payments. Please speak with a representative for additional information regarding fee structure.
Be not complacent. Time is the most critical factor in maximizing recoveries. Get started with Synergetic Communication, Inc by calling or emailing a representative and we can provide your business with the necessary information to start reducing your delinquent balances today!